How to Fix Outlook Not Accepting Password Prompt Issue Manually?

Summary: Are you troubled by Microsoft Outlook not accepting password issues? Well, Outlook is a robust and commonly known email program. However, similar to any software, it may occasionally present unexpected challenges. Outlook users generally face errors, one of which is ‘Outlook won’t accept password’. You can use PST Password Remover to remove, and set new passwords to the PST file. Thus, getting rid of the prevailing error. Further, let us explore this blog to get better troubleshooting solutions.

Outlook is an emailing service offered by Office 365 software suites. Users generally prefer Outlook for better communication and collaboration in business or professional use. However, they are also troubled by Outlook errors. Error- Outlook not accepting password, is because Outlook is unable to recognize password. Thus, can’t verify your email account. One of the most prominent causes of this error is entering incorrect passwords. Nevertheless, if the password is correct, the reason could be else.

Why Outlook Won’t Let Me Sign in With Correct Password?

If the entered password is correct, here are some possible causes of the error:

• Outlook is set up to prompt for login credentials each time the user logs in.
• Incorrect Outlook password saved in the Credential Manager.
• Due to corrupt Outlook files, the Outlook profile got corrupted.
• Antivirus programs causing errors in Outlook.
• An unstable network connection or using Outdated Outlook.

So, you need to figure out what is the real cause of the ‘Outlook not accepting correct password’ error. Moving further, we will explore various ways to troubleshoot this error.

How to Fix Outlook Not Accepting Password?

Such Outlook errors can be extremely frustrating. Therefore, here are some of the troubleshooting procedures to fix this. Do as suggested below. However, we suggest you to once try the following:

• Restart the system and reopen Outlook
• Check Your Internet Connection
• Update Outlook to its latest version

If Outlook does not accept passwords, try resolving by the following solutions.

#1: Cross Verify Username and Password

The first and foremost cause of this error, as mentioned earlier can be an incorrect username and password. Therefore, it is important to cross-verify if you are entering the correct credentials or not.

Further, check if the Microsoft Outlook password not working issue persists. If it does, switch to another step.

#2: Update Your Password

Have you recently updated your email password? If yes, have you also updated it in Outlook? No? Then, possibly Outlook needs an updated password. Hence, this might be the cause of Outlook not accepting passwords. Therefore, open your Outlook account settings and make the necessary changes to align the password. To update your Outlook Password do as suggested:

• Follow: Outlook > File > Info > Account Settings > Manage Profiles.
• When the Mail Setup Window opens, click on the Email Accounts button.
• Now, in Account Settings, click on Email > then on Change.
• Change Account window opens.
• In the Logon information section, enter the new password > Next.
• Wait till the task is complete. Click Close to exit.

Is still Outlook not accepting correct password? Nevertheless, sometimes due to frequent unsuccessful login attempts, Outlook gets locked or suspended. Check and verify your Outlook Account status.

#3: Check the Status of Your Account

Outlook might not recognize your password if your account has been locked or suspended. In that case, visit your email provider’s website and sign in to confirm the status of your account.

When a user fails to provide the correct Outlook password, or Outlook detects any suspicious activity, the Outlook account is locked. This prevents any unauthorized access and safeguards your important info. So, to unlock your account, go through the Microsoft’s account recovery process. It involves a security verification process.

Are you now able to Sign in to Outlook or access emails? If not, the error Outlook email password not working persists.

#4: Two-Factor Authentication

Certain email clients like Gmail have two-factor authentication. This enhances security features and prevents any unauthorized access. If you have two-factor authentication (2FA) activated for your email account, you must input the application-specific password. Then only you can access Outlook or input the accurate verification code (received on your smartphone, authenticator app, or email).

Alternatively, you have the other option which is to deactivate the Two-Factor Authentication to prevent Outlook not accepting passwords.

#5: Clear Cached Login Information

Outlook saves your login details in a local cache to facilitate quick access to mail items from the server. However, if this cache becomes damaged or corrupted, it can result in Outlook not recognizing password. To resolve this issue, you can clear the cached credentials by performing the following steps:

• Open Run (Win + R) and type Control Panel. Press Enter.
• Look for Credential Manager and open it.
• In the Windows Credentials section, find the credentials associated with Outlook and delete them.
• Restart Outlook and re-enter your password.

#6: Disable Antivirus and Turn Off Firewall

Antivirus or firewall software may cause conflicts with other applications. Thus, leading to disruptions in Outlook’s functionality and its ability to connect to your email server. Hence, this could be a cause why Outlook won’t accept passwords.

You can try temporarily disabling the antivirus and firewall software to see if it resolves the problem.

Does disabling antivirus and firewall software resolve the Outlook password not working problem? Make sure to add Outlook and your email server domain as exceptions in the antivirus and firewall software settings. Whenever possible, opt for antivirus and firewall software that is compatible with Outlook. Additionally, avoid using any applications that may potentially disrupt Outlook’s operations.

#7: Cease Frequent Login Prompts

Is your Outlook configured to ask for password credentials every time you log in? This could also cause ‘Outlook not accepting passwords’. Therefore, follow these steps to stop continuous login prompts::

1. Firstly, launch Outlook.
2. Navigate to File and choose Account Settings.
3. Locate your Exchange account > click on More Settings.
4. Proceed to the Security tab.
5. Uncheck and Disable the Always Prompt for Logon Credentials option.

This will stop the prompts for login credentials every time you log in. Hence, the ‘Outlook won’t let me sign in with correct password’ issue is resolved. If none of the methods worked, you can try reconfiguring your Email Account.

#8: Delete and Reconfigure Outlook Email Account

If the above-mentioned solutions fail to fix the error, consider deleting and reconfiguring your email account in Outlook. To do this, perform the steps as follows:

• Open MS Outlook on your PC.
• Navigate to File > Account Settings.
• Now, select your email account and choose the Remove option.
• Then, re-add your email account by following the prompts on the screen.

#9: Generate a New Outlook Profile

Consider creating a new profile to resolve the issue- ‘Outlook not accepting passwords’ in any version of Outlook. This action can help replace any corrupt or damaged profiles, causing ‘Outlook does not accept password’ problems. So, do as the steps follow to generate a new Outlook profile:

1. Open the Control Panel and navigate to User Accounts > Mail.
2. Click on ‘Show Profiles’ and then click ‘Add’.
3. Enter a name for your new profile and click OK.
4. The Add Account wizard appears. Sign in using the same email account.
5. Click Next > Finish to complete the process.
6. Your new profile will be listed in the Mail dialog box.
7. From the profile list, select the new profile and choose ‘Always use this profile’.
8. Click ‘Apply’ > ‘OK’.

Finally, restart Outlook to apply the changes. This will fix the corrupt Outlook profile and possibly the Outlook password not working issue will be solved.

#10: Repair Corrupt Outlook PST File

Sometimes, the PST file, which stores all the email items, may be damaged, inconsistent, or partially corrupt. This can also lead to Outlook not accepting password errors. In that case, you need to repair the corrupted PST file.

This can be done either using SCANPST.EXE or a professional repair tool. Scanpst.exe is also referred to as Inbox Repair Tool and is found in the Microsoft Office Installation directory. Firstly, let us see how to repair corrupt PST files using Scanpst.exe. Follow the procedure given below:

1. First, close Outlook properly.
2. Open the Control Panel.
3. Next, navigate to User Accounts > Mail.
4. Switch to the Data Files tab and select the Outlook account from the list.
5. Further, click on the Open File Location option.
6. This will display the location of the PST file.
7. Take note of it and then launch SCANPST.EXE.
8. Within the Inbox Repair Tool, click on Browse and select the PST file. Then, click on Start.
9. Once the initial scan is complete, if any errors or inconsistencies are detected, click on Repair.

Now, you can open Outlook and enter your password to log in. This should resolve the issue of the Outlook email password not working.

However, the SCANPST.exe tool may also encounter crashes or become unresponsive. So, it may fail to successfully repair the PST file. Therefore, you can use a professional tool to repair PST files with utmost security and ease.

What if Your PST File Got Corrupted or Deleted?

Use the DRS PST Recovery Tool to repair and recover corrupt or deleted PST files and fix the Outlook errors caused. The tool has multiple recovery modes to recover any level of PST file corruption. Moreover, it has many other advanced features that facilitate smoother file recovery. You can mend PST files and recover maximum mailbox data from a corrupted PST file. Additionally, you can preview the recovered PST file data in the tree structure.

It had features like a Date Filter, repairing encrypted and password-protected PST files, and many more. Furthermore, the tool is widely supportable on all Windows OS and can be operated by all kinds of users.

Conclusion

The error ‘Outlook not accepting password’ can be caused due to various reasons. Such as a damaged Outlook profile or wrong credentials. To protect your data in such circumstances, you need to keep a regular backup. This helps you to access your important files. Further, knowing the real cause of the error, you can resolve the issue within a few minutes.

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